Your Security Matters
We take your safety seriously. Looped works proactively to create tools and policies that help our community thrive, whether you're buying or selling.
Secure Transactions
Your payment is held securely throughout the transaction. We don't transfer it to the seller until you've received your order and confirmed everything is in order.
All payments on Looped are encrypted and handled by our trusted payment partners. Their secure technology ensures the amount paid is properly sent by the buyer and received by the seller.
Buyer Protection
When you buy an item from a seller on Looped, your purchase is covered by our Buyer Protection. This protection ensures your payment is held securely throughout the transaction.
We'll refund you if your item never arrives, arrives damaged, or doesn't match the description. You have 24 hours to submit a claim after delivery.
Report & Dispute System
Found an issue? You can always report users, items, or open a dispute if your order doesn't match its description or photos. Our moderation team reviews all reports quickly and takes appropriate action.
If you notice information that doesn't comply with our Community Standards, don't hesitate to report it to our team. Every report is investigated and action is taken swiftly.
Available Support Team
Our support team is here to help when you need it. If there's a problem, we'll do everything we can to provide you with a solution. Our support team is trained to handle disputes quickly and fairly.
Whether it's a sizing issue, delivery problem, or item condition concern - we're here to help resolve it with care and attention to detail.
Verified Community
Take time to verify your account on Looped to instantly reassure other members. Verified accounts build trust and help increase your sales success rate on the platform.
Looped members can leave reviews for sellers or buyers after completing a transaction. All reviews on member profiles are based on verified transactions, building genuine trust.
Advanced Security
We deploy tools that detect inappropriate content automatically. Like spam filters in your email, these systems block malicious content sent through messages, keeping our community safe.
Behind the scenes, we use predictive analytics to detect suspicious activities, listings, or orders - including illegal or dangerous products. Our team responds early with effective tools.
Ready to Start?
Join thousands of users who trust Looped for secure, protected transactions for your second-hand clothes.
