Privacy Policy

Last updated: January 10, 2026

The company Valguani (operator of Looped) respects user privacy and is committed to protecting the personal information provided to us. In this privacy policy we will explain what information we collect, how we use and store it, and what your rights are. This policy is an integral part of the terms of use, and by agreeing to the terms of service, you also agree to what is stated in it.

Information Collected:

• Registration information: name, email, phone
• Profile and ad information
• Transaction and payment data
• Communication and chat
• Technical usage data

Purposes of Information Use:

• Service operation: to enable you to use the platform, create an account, publish ads, contact other users, make payments
• Service communication: we will communicate with you as needed for operational purposes
• Fraud prevention and security: we will use data to identify and prevent fraud, system abuse
• Matching and improvement: the information helps us improve the service

Information Sharing with Third Parties:

• Our service providers: we use external companies for various operational services
• Other users: by the nature of the platform, some of your information is visible to other users
• As required by law or in legal defense: if we are required by law to disclose information

Cookies and Tracking Technologies:

• Essential cookies: required for website operation
• Analytics cookies: to collect aggregate information about service usage
• Advertising cookies: currently the platform does not display personalized third-party advertisements

Information Retention:

• Account and profile information: will be kept as long as your account is active
• Ads and public content: a published ad will remain online for the duration of publication
• Chat messages: kept for you as long as your account exists
• Transaction details: will be kept in system archive for at least 7 years for accounting purposes

Information Security:

• Use of encrypted connection (SSL/HTTPS) for all sensitive data communication
• Password storage in encrypted form in database
• Limiting internal access to data only to company employees and providers who need it
• Firewall systems, anti-virus and regular security updates on servers

Your Rights:

• Right to access personal information
• Right to correction and deletion
• Right to limit processing
• Right to object to direct marketing

Contact and Complaints:

For any question, request or complaint regarding this privacy policy or your personal information on Looped, you can contact the privacy officer on behalf of the company by email: sacha@looped.re. We will make an effort to respond within a reasonable time.

Policy Updates:

From time to time, we may update this privacy policy (for example, due to new legislation, or changes in service characteristics). In case of a material change, we will notify on the website or through appropriate communication means. The date of the last update appears at the top of the policy.

Thank you for reading our Privacy Policy. We wish you a successful and safe experience with Looped!